Meet our team

Who are we?

The General Psychology Services (GPS) team are  a group of highly qualified, caring psychologists wanting to provide the best possible service to our clients.  Our confidential and professional approach assures our clients that they are receiving a high-level of care.

Susann Keating

MSc in Counselling Psychology, IMH ER III                         

Principal Psychologist

Susann is a registered Psychologist, with over 15 years experience working with children and adults.  She qualified from Trinity College, Ireland, 16 years ago with an MSc. in Counselling Psychology.  Since then she has continued to develop her knowledge and expertise by working across a number of health sectors including Child, Adolescent & Family Psychology, Adult Primary Care and Disability.

Having initially worked exclusively in the areas of Adult Mental Health and Child Protection, Susann later became involved with the Disability Sector.  However, with a passion for Early Intervention, she further trained as an Infant Mental Health Specialist in 2008 and subsequently co-developed a pioneering Infant Mental Health Service in Co. Wexford, Ireland. This service offered assessment and intervention to children 0 - 3 years old and their families.

In 2010 she left her native Ireland, for Australia’s sunny shores.  Since landing in Perth she has worked within the not-for-profit sector, specialising in autism and child protection.  Susann currently continues to provide psychological services to a fostering agency in Perth.

In 2013, she co-founded Western Australian Psychology Services (WAPS).  As a Director of WAPS, she has taken great pride and pleasure in providing assessment and support to many children, adolescents and their families presenting with mild to moderate mental health difficulties and query diagnostic assessments.

In 2015, Susann founded General Psychology Services (GPS), which strives to ensure psychology is accessible to all those in our community who need it, by placing psychologists into local GP clinics and ensuring prices are set well below that recommended by the Australian Psychology Society.

When Susann is not working, she is taking care of her two teenage children, which mostly involves feeding them and supporting their social life by becoming an on-call chauffeur.

Contact Susann

Darren West

BSc (Psych), Post Grad Dip (Psych)                                       


I am not sure if enjoy or love is the right word, but I am glad I do the work that I do and I look forward to going to work each morning.  Life is not easy. It presents us with so many obstacles and challenges, but to bare witness to people overcoming these difficulties is a privilege.

Born and raised in country WA, my name is Darren West and I am a registered psychologist at GPS.

Over the past 20 years, I have used my psychological background in various roles.  Much of my early years were focused on families and young people, working with families ‘at risk’, young people experiencing difficulties transitioning from primary to high school and supporting prisoners and their families during their incarceration.

From there, I worked as a drug and alcohol counsellor for 4 years and for the past 7 years, I have been a torture and trauma specialist counsellor and coordinator at ASeTTS, working exclusively with refugees, asylum seekers and newly arrived entrants who have experienced torture and trauma.

These experiences have allowed me to work with people on a number of different issues including; depression and anxiety, grief and loss, parenting skills, family issues, trauma/PTSD, sleep hygiene, guilt and shame, anger management, drug and alcohol issues and phobias.

If I had to use a metaphor to try to best describe counselling, I would say that it is like a car trip, one in which I am a passenger and you are the driver.  As a passenger, I am there to accompany you on the journey while holding the road map, but as the driver, you determine how fast we go and the location of the final destination.  Counselling can seem like a daunting prospect, so given this, I like to try to re-assure clients that they are in control and we never go where they don't want to.

Experience has taught me that no two people are the same, and as a result no one intervention works for all people.  Over the years, I have learnt and implemented a range of therapeutic modalities including; Cognitive Behavioural Therapy, Mindfulness, Schema Therapy, Sensorimotor intervention, Narrative Therapy, EFT, ACT and EMDR.

By nature, I am an outcomes focused person and, for me, I use these interventions interchangeably to ensure that we take the best route to get where you would like to be.

On a personal note, outside of work, I like to keep active through bush walking, painting, Pilates, yoga, playing sport and coaching soccer.  I love (that is definitely the right word) spending time with my family, which includes two sons, and going camping down south.

Contact Darren


Eva Mak

BSc (Psych), MPsych (Edu & Dev)                                           

Registered Psychologist

Contact Eva